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PEPPOL Integration

Before you start

Before connecting the integration, make sure Generate invoices for orders automatically is enabled in:

Finance → Invoice & Receipt Settings

If this setting is not enabled, PEPPOL e-invoicing cannot be used for sending invoices. Glue Up will show a warning message and guide you to complete this step first. 

 

Connect StoreCove (PEPPOL Invoicing)

Click on Integrations under Other Settings in the Settings Menu and click on 'Connect StoreCove.' 

To connect to Storecove for PEPPOL e-invoicing, you first need to register your legal entity in the integration setup. During this step, you will be asked to enter your organization’s legal entity details, including:

  • Party Name (your organiztion's name)
  • Country
  • City
  • Street Address
  • Zip Code
  • StoreCove Tenant ID (also your organization's name)
  • PEPPOL identifier details
  • Public identifier details

For Belgium, the required identifier format is as follows:

PEPPOL Identifier

  • PEPPOL Superscheme: iso6523-actorid-upis
  • PEPPOL Scheme: BE:EN
  • PEPPOL Identifier: your 10-digit CBE number

Use numbers only. Do not include spaces, dots, or the 0208 prefix.

Example: 0123456789

Public Identifier

  • Public Scheme: BE:VAT
  • Public Identifier: your VAT number in the format BE + 10 digits

Do not include spaces or dots.

Example: BE0123456789

 

View integration details

After the StoreCove PEPPOL integration is connected, admins can click View Details to review the PEPPOL registration information for the legal entity.

This page also includes tooltips for the related fields. 

Manage PEPPOL billing information

Once the integration is connected, the following fields are added to Company Billing Information in Finance Settings:

  • PEPPOL ID
  • PEPPOL Scheme
  • Public ID

  • Public Scheme 

These billing details are required when customers make a purchase.

These fields follow these rules:

  • If PEPPOL ID is entered, PEPPOL Scheme is required.
  • If Public ID is entered, Public Scheme is required.
  • These fields are mandatory and cannot be removed from the billing information field list.

PEPPOL information is only available under Company Billing Information settings because a PEPPOL ID is assigned to a legal or business entity, not to an individual. This also applies to sole traders.

Bank transfer requirement

If Bank Transfer is enabled as a payment method, a bank account number is required.

After the PEPPOL integration is connected, Glue Up provides a dedicated field for entering the bank account number across relevant modules on the platform. 

Use PEPPOL details when billing a company

If an invoice is billed to a company, at least one of the following is required:

  • PEPPOL ID
  • Public ID

You can enter both if needed. If you add multiple values, separate them with semicolons (;). 

 

The public site also includes a Search Company field. When you select a company, the related PEPPOL information is filled in automatically and remains editable.

 

PEPPOL information in CRM

PEPPOL-related information is synced to the CRM company record and is available in:

  • the Companies list
  • Company Profile → Billing Information

 

Use PEPPOL information on custom invoices

When your organization is connected to StoreCove, a PEPPOL section appears during custom invoice creation after a company is selected.

 

Invoice sync behavior

Invoices are synced to StoreCove immediately.

 

Check invoice sync status

Once the PEPPOL integration is connected, the Finance → Invoices includes a PEPPOL Synced column.

This column shows the invoice sync status with StoreCove. 

You can also open the Actions menu for an invoice and select PEPPOL Sync Status to view more detailed sync information.

If the PEPPOL Synced status shows No, you can try syncing the invoice again after resolving the issue. Open the invoice’s Actions menu, then select Sync to PEPPOL to retry the sync manually.